Company Information
Company Name:
Serica LLC
Legal Form:
Limited Liability Company
Registered Address:
1209 Mountain Road PL NE, Suite H
Albuquerque, NM 87110
United States of America
State of Registration:
New Mexico, USA
Contact Information
General Inquiries
Email: contact@sericavpn.com
Response time: Within 48 business hours
Customer Support
Email: support@sericavpn.com
Availability: 24/7 for active subscribers
Response time: Typically within 4 hours
Legal and Privacy Matters
Email: legal@sericavpn.com
Response time: Within 72 business hours
For: DMCA notices, data subject requests, legal inquiries
Representatives
Managing Member:
As registered with the New Mexico Secretary of State
VAT Information
EU VAT (MOSS): Registered for VAT purposes in EU member states where required for digital services.
US EIN: Available upon written request for business customers
Regulatory Information
Serica LLC operates as a consumer VPN service provider. We are not a telecommunications carrier under FCC regulations and do not provide regulated telecommunications services.
Dispute Resolution
The European Commission provides a platform for online dispute resolution (ODR) which can be accessed at https://ec.europa.eu/consumers/odr/.
We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
Disclaimer
The information provided on this website is for general informational purposes only. While we strive to keep the information accurate and up to date, we make no representations or warranties of any kind about the completeness, accuracy, reliability, suitability, or availability of the website or the information, products, services, or related graphics contained on the website.
Copyright Notice
© 2026 Serica LLC. All rights reserved.
All content on this website, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, and software, is the property of Serica LLC or its content suppliers and is protected by international copyright laws.
Trademarks
"Serica" and the Serica logo are trademarks of Serica LLC. All other trademarks appearing on this website are the property of their respective owners.
Press and Media
For press inquiries, please contact: contact@sericavpn.com