Troubleshooting
Fix common issues including connection problems, slow speeds, IP leaks, app crashes, and subscription errors.
6 articles- VPN connects but internet doesn't work Troubleshooting when SericaVPN connects but you can't access websites or apps.
- IP address is not changing What to do when your IP address stays the same after connecting to SericaVPN.
- Connection is slow How to improve slow VPN speeds and identify the cause.
- App crashes or won't start Troubleshooting VPN app crashes and startup failures on all platforms.
- Subscription link not loading What to do when your VPN app fails to update or load your subscription.
- How to report a bug Submitting bug reports to the SericaVPN support team effectively.